XPO Logistics, Inc. Executive Director of Operations in Memphis, Tennessee

Executive Director of Operations

Requisition Id:


Business Unit:

Supply Chain


Memphis, TN, US, 38118

Logistics done differently.

XPO Logistics, a leader in the transportation and logistics industry, is looking for a highly skilled professional who knows how to get the best out of their team. As the Executive Director of Operations, you will leverage your skills and years of experience to drive results, maximize employee engagement, and maintain clear and frequent communication on every level. This role is critical in positioning XPO for long-term success.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), pension, life insurance, disability and more.

What you’ll do on a typical day:

  • Oversee the management of facilities and ensure that the quality management system procedures and processes are implemented and maintained

  • Manage productivity, quality, and safety in accordance with company needs and based on customer requirements

  • Implement and maintain operational processes and procedures, report on performance, and initiate improvements for operations

  • Establish and meet site objectives in the areas of financial performance, safety, quality, and customer service; provide accurate and timely submission of key quality, financial, and safety reports

  • Effectively hire, train, develop, and appraise staff; take corrective action as necessary in a timely manner and consult with Human Resources as appropriate

  • Coordinate plant activities through planning with departmental managers and supervisors to ensure objectives are accomplished in a timely and cost-effective manner

  • Provide direction, development, and leadership to managers and supervisors

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree

  • 10 years of progressive experience in supply chain management in a supply chain/distribution environment

  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook), warehouse management systems, and database systems

It’d be great if you also have:

  • Master’s degree

  • Experience in an ISO environment

  • Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees

  • Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience

  • Ability to perform complex analysis of data, processes, policies, procedures and/or systems; produce unambiguous, comprehensive and accurate interpretations

  • Strong project and time management skills with ability to multitask and manage customer expectations

  • Excellent interpersonal and management skills; ability to work collaboratively in a team environment and get along with diverse personalities

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Memphis