1790 Kirby Parkway, Memphis, Tennessee 38138

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

In the US, We are an Equal Opportunity/Affirmative Action Employer – EOE of Minorities/Females/Protected Veterans/Disability. To learn more, Click Here or to request an application accommodation, Click Here

TruGreen performs pre-employment testing.

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview

The Senior Talent Acquisition Vendor Management Specialist is responsible for overseeing the RPO vendor account management and contract management processes as well as assisting with complex vendor negotiations. Leads engagement with RPO suppliers, ensuring effective collaboration, performance measurement and improvement, as well as driving efficiency. Responsible for partnering with supply chain in the strategic sourcing of solutions while working closely with associated teams in TA.


  • Act as the primary role responsible for ownership, management, and performance of RPO relationships.

  • Acts as an escalation point for conflicts, risks, issues and action items as brought forth by hiring managers or project team. Responds to issues or problems that arise in day-to-day project operations and/or during development efforts. Meets with appropriate staff to define and investigate problems or issues and propose solutions with time and cost estimates. Verifies results of all changes and/or enhancements.

  • Works with internal and external business partners to plan, design, implement and satisfy project requirements.

  • Assigns tasks, goals and responsibilities to project team members for research and development, budgeting, and scheduled delivery.

  • Serves as liaison between project team members, business partners and technical resources.

  • Provides ongoing strategic direction and budgeting to project team.

  • Tracks progress, updates project management software and communication log with deliverables and artifacts created during project execution.

  • Guides the development of vendor strategy and planning, working closely with TA ensure alignment with processes and procedures.

  • Provides TA expertise around contracting, SLAs, and contract negotiation. (management of software, consulting engagements, and non-disclosure agreements).

  • Voice of TA to assess key suppliers in terms of their strategic importance, and develops relationship and governance plans accordingly.

  • Maintains an up-to-date view of all current TA partners and key suppliers, and tracks their performance. Leads engagement with vendors and suppliers, ensuring consistency, effective collaboration, performance measurement and improvement, and driving efficiency as defined by the TA strategy.

  • Builds strategic and collaborative relationships with TA IT partners and key suppliers.

  • Partners with Supply Chain and assists in the RFI/RFP process and vendor selection, providing best practice and negotiation strategies, from the TA perspective.

  • Oversees TA supplier performance management through monthly status meetings.

  • Working with supplier relationship owners from across TA, reviews suppliers’ contracts to identify opportunities to improve in terms of cost savings, scope changes, terms and conditions, SLAs, risk management, termination and renewal clauses, penalties, and rewards.

  • Ensures that effective scorecard and performance management tools and routines are in place, to ensure that suppliers deliver and exceed their obligations and agreed service levels.

  • Drives continuous improvement in terms of service and supplier innovation.

Education and Experience Requirements

  • Five years’ experience managing and vendors. (Preferred)

  • Strong understanding of all stages in a project lifecycle, including where vendor selection occurs.

  • Experience with managing third-party suppliers and contract negotiations

  • Four-year degree (required)

Knowledge, Skills, and Abilities

  • Ability to build customer relationships and provide customer service

  • Conflict resolution skills

  • Knowledge of company products and services

  • Attention to detail and accuracy

  • Written and verbal communication skills

  • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

  • Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume

  • Time management skills, including punctuality for on-time attendance

  • Ability to prioritize, organize, and perform multiple tasks

  • Ability to manage multiple projects simultaneously

  • Strong interpersonal skills and the ability to successfully interact with all levels of the organization; influence without authority

  • Knowledge of talent acquisition and/or recruiting strategies

  • Design skills through Adobe Creative Suite (InDesign, Photoshop, Illustrator) preferred

  • Knowledge of SEO and SEM applied strategies

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

  • Sit, stand and walk

  • Use hands and arms to handle, feel or reach

  • Speak and hear

  • Use close vision abilities

Occasionally required to:

  • Lift or move up to 10lbs

  • Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Noise level

*Low to moderate

Adverse Conditions


TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

To learn more copy and paste this URL into your browser:

TruGreen performs pre-employment testing.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing. I understand that providing my cell phone number is not required to inquire about or apply for employment or purchase services, and that I may revoke this permission at any time.


Inspiring the world to live life outside.

We believe

At TruGreen®, we believe the good life begins with a great lawn. And we know that nothing can replace the happiness and healthiness of a life lived outside. That’s why we’re dedicated to making your yard a place of inspiration and true connection, filled with family BBQs, friendly picnics, games of tag and naps in the grass. And it’s why we’re committed to improving outdoor spaces in our communities and our environment. We believe life is better outside.

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