Techtronic Industries North America, Inc. WMS Systems Administrator - 3rd Shift in Olive Branch, Mississippi

The WMS System Administrator (3rd Shift) is responsible for administrative and technical support of WMS High Jump.

Duties and Responsibilities:

  • Pulls data from multiple sources and collates; SQL queries
  • Provides Tier 2 support to distribution center personnel regarding WMS High Jump
  • Profiling, correlation analysis, and trend analysis of WMS data issues
  • Resolves problems with products and applications with SQL, RF, and High Jump
  • Performs tracking and documentation by entering details of problems, status of service requests, and resolutions into the company tracking system
  • Identifies and recommends solutions to address improvement opportunities
  • Works through multiple projects and deadlines
  • Provides support in projects and business initiatives Physical Demands
  • Able to work in various temperature conditions
  • Operation of motorized and manual pallet jack
  • General office environment

Education and Experience Requirements: * Requires education equivalent to four years of high school; two year degree preferred * Strong math and analytical skills * Experience in writing SQL queries * Knowledge of warehouse management systems; High Jump experience a plus * Working knowledge in MS Office * Knowledge of radio frequency scanning process and devices * Excellent communication skills * Computer skills

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled