Acadia Healthcare Case Manager in West Memphis, Arkansas
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Works closely with professional staff, including LMSW, LCSW, LPC, LAC, Psychological Examiner, Psychologist, Psychiatrist, Medical Director, and Clinical Services Coordinator (CSC) for patient monitoring and coordination of mental health services.
- Works closely with Teacher or Lead Classroom Technician in each treatment room for patient monitoring.
- Monitors the daily well-being of patients and identifies the need for social intervention if necessary.
- Uses the Mental Health Treatment Plan to perform interventions with patients approved for Rehabilitative Services for Persons with Mental Illness (RSPMI) services. May provide on-site and off-site intervention to patients under the supervision of the Mental Health Professional (MHP).
- Identifies and provides emergency crisis services as necessary. Makes immediate assessment and responds according to accepted crisis intervention methods and techniques and coordinates other services as appropriate.
- Participates in multidisciplinary staffing, as appropriate, to keep abreast of therapy goals and progress.
Participates in supervision with an MHP as required by DBHS regulations.
- Makes home visits as needed to provide off-site intervention with patients and/or families.
Will assist or fully implement surveys and questionnaires as required by Company, state, and federal guidelines. (i.e. home assessments, YOQ, etc)
- For every service billed, the Case Manager will provide progress notes in the appropriate format which contain all information as required by company policy, Child Health Management Services (CHMS) and/or RSPMI guidelines, and/or other applicable regulations. The Case Manager will keep detailed records of all work with patients and families he/she serves. All billing and required supporting documentation must be done in compliance with company standards.
The productivity expectation of a Case Manager is defined as delivering all of the prescribed therapy units on your caseload. Expectations are that a Case Manager will bill approximately 26 units per day, but no less than 16 units a day of direct patient care as outlined by the MHP. Productivity will be assessed as part of the employee’s performance evaluation.
Ensures that all progress notes relating to patient intervention reflect Treatment Plan goals and objectives and current diagnosis(es) and other required elements set forth by Medicaid regulations.
- Ensures that billing sheets are completed on a daily basis for each patient served.
- Completes 15 hours of relevant and approved in-service training per fiscal year.
- Communicates effectively and in a timely manner with external sources, including families and referral sources.
- Provides a positive role model, demonstrates respect, maintains boundaries, good approach, and delivery with patients, including administering consequences in a consistent, thoughtful fashion, and in accordance with Policy and Procedures.
Effectively intervenes to de-escalate patients, and if applicable may have to effectively administer the therapeutic hold including the debriefing (Teachable Experience).
May perform other related and non-related duties as assigned and agreed upon by both parties.